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Samsung Postpones Galaxy Fold Launch, Releases Statement


The Samsung Galaxy Fold is the first foldable smartphone to be commercially available to the consumers. But first, Samsung shipped some of its first Galaxy Fold units to top tech reviews, bloggers and vloggers. Apparently, after a few days of use, many of the review units broke down in which half or some the whole 7.3-inch foldable screen went black and no longer works.

Samsung is set to release the Galaxy Fold on April 26 in the US but the series of incidents that happend to the review units, the company decided to postpone the release of the said device. The company also issued a statement regarding this.

Samsung Statement

“We recently unveiled a completely new mobile category: a smartphone using multiple new technologies and materials to create a display that is flexible enough to fold. We are encouraged by the excitement around the Galaxy Fold.

While many reviewers shared with us the vast potential they see, some also showed us how the device needs further improvements that could ensure the best possible user experience.

To fully evaluate this feedback and run further internal tests, we have decided to delay the release of the Galaxy Fold. We plan to announce the release date in the coming weeks.

Initial findings from the inspection of reported issues on the display showed that they could be associated with impact on the top and bottom exposed areas of the hinge. There was also an instance where substances found inside the device affected the display performance.

We will take measures to strengthen the display protection. We will also enhance the guidance on care and use of the display including the protective layer so that our customers get the most out of their Galaxy Fold.

We value the trust our customers place in us and they are always our top priority. Samsung is committed to working closely with customers and partners to move the industry forward. We want to thank them for their patience and understanding.”

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