PLDT is expanding its network of innovative concept stores with the recent opening of two more branches in SM North EDSA and SM Megamall.
Aside from the standard customer transactions like new line applications and bills payment, the customer service hubs feature one-of-a-kind and interactive displays. Customers who are deciding on which broadband plan to get can benefit from seeing and experiencing the actual speed differences through the Broadband Visualizer which simulates the broadband experience and data usage per plan.
An augmented reality display more popularly known as the ‘Swag Wall’, which resembles an oversized version of a popular mobile application, is located outside the store so anyone, even passersby, can take selfies against changing and interactive backgrounds.
Subscribers and visitors can enjoy free video chat service inside these concept stores, as well as experience first-hand the service offerings PLDT Home Fibr, DSL and Ultera through enjoy high-speed browsing, video streaming, gaming and social media surfing via the interactive screens.
“As we continue with nationwide ‘Fibrization’ to give more Filipinos access to world-class broadband and digital content, we are also hard at work in continuously giving our customers the best digital experiences outside the home,” PLDT FVP for Consumer Business Market Development Oscar A. Reyes, Jr. said. “Our vision is to transform our service centers into concept stores, and bring this unique experience to as many subscribers as possible.”
The PLDT concept store in SM Megamall is located at the fourth floor of Cyberzone in Building B. The SM North EDSA store is at the third floor of the annex. For more information, visit pldthome.com.