Network services of Smart Communications, Inc. (Smart) and Sun Cellular (Sun) continue to operate in most of the areas affected by Typhoon Ruby, except for areas in the provinces of Eastern Samar and Northern Samar that had borne the brunt of the strong winds generated by the storm and have also been affected by extensive power outages.
“So far we have not received any reports of serious damages to our facilities. The winds and rain are still very strong in the affected areas. We are conducting more detailed assessments and are beginning restoration work as conditions on the ground allow us to. We are in touch with our people in the field who have been reporting via fixed line, mobile and satellite phones.” said Ramon R. Isberto, spokesperson and head of Public Affairs Group at PLDT, Smart and Sun.
PLDT, Smart and Sun have prepositioned network restoration equipment and personnel at strategic points along the expected path of the powerful storm.
Libreng Tawag or free call stations are ready to be set-up and opened in coordination with local governments to help affected residents communicate with their loved ones. Prior to the typhoon’s landfall, Smart and Sun have already deployed mobile phones, Smart Satellite phone and load to Libreng Tawag coordinators in Agusan del Norte, Bohol, Cebu, Cagayan de Oro, Eastern Samar, Negros Occidental, Negros Oriental, Northern Samar, Samar, and Surigao City.
Similarly, the companies can open their facilities in areas affected for Libreng Charging or free phone charging. Smart and Sun also provided load as assistance to several volunteer citizen groups to help in coordination.